View Data as Table. I really need to speak to someone in customer services as my payment card got stolen, I have money on my Revolut card I can’t access. What can we help you with. Email. The algorithm is subject to change in future. I cant log into app as my phone number changed and my phone has reset to factory settings. Some mod please close this thread, thanks! The app enables customers to instantly block (and unblock) cards themselves at the flip of a switch. Pissed Consumer © 2021 All Martin Gilbert, founder of Aberdeen Asset Management and chairman at Revolut Ltd., discusses what his vision is for the company, his business strategy and the future of the fintech industry. The American institution sending money, says this IBAN is not VALID ? Love your job. To help keep you safe, Revolut provides customer support only through the app. I have the same problem since 03th of January. You can call Revolut at phone number, fill out a contact form on their website www.revolut.com, or write a letter to Revolut Limited, 4th Floor, 7 Westferry Circus, London, E14 4HD, United Kingdom. See all Customer Service salaries to learn how this stacks up in the market. https://twitter.com/Revolutapp Phone. I have USD account, IBAN-no: GB38 REVO 009 7032 XXXX XX. The new policy also covers when a customer has a … Get hired. Revolut was first mentioned on PissedConsumer on Jan 22, 2018 and since then this brand received 229 reviews.. Revolut ranks 35 of 214 in Cash Services category. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Laurence Krieger. Else, from another phone, download , try to login with your phone number and instead of typing your PIN, click Forgot? Revolut Overview. The US Institute also asks for a SWIFT number, only BIC-number(REVOGB21) is given for my USD account !? 3. If you still have your phone, in the app click More and then Support. So any advertised customer service phone line is fake. This is compared to Stripe, which takes a flat rate of 1.4% and 20p for each European card transaction, and a higher 2.9% on non-European cards. Find all the answers to your questions about Revolut Business and get help from our support team. @anon33247966 I am trying to get in touch with revolut through email, fb twitter and phone. The push on new products comes as Revolut more than tripled its losses from 2018 in its annual report in August. https://facebook.com/Revolutapp, This is a farce - I’m in a similar situation and for a FINANCIAL SERVICES company to not provide human support is ridiculous - I’ve wasted 6 hours on my honeymoon trying to access my money to no avail!!! You can contact the customer service representative of Revolut calling Revolut's helpline phone numbers. They clearly don’t have enough people to answer these queries and they need to understand the impact of this. Revolut Trading Ltd is an appointed representative of Sapia Partners LLP (No 550103) which is authorised and regulated by the Financial Conduct Authority. One of the things that came up time again from business customers was the need for support to respond faster. Do you agree with Revolut’s star rating? Contact @anon33247966. Name. Revolut’s clumsy automated bank compliance results in frozen accounts and lack of customer service. 11 - 50. I typed live agent in the chat and nothing happened. We have submitted them on time. Chris Garner +44 7792 ***** Show profile. I just asked if you are sure that you are using the right IBAN. Do you agree with Revolut’s star rating? Get More. what do i do?? I tried help@revolut.com (It was mentioned in … Great to use when app is workning, Transfer money, Self employed, Online banking, Instant top up and good rates of exchange, Cons: First of all, call the automated phone line +442033228352 to get your card blocked. Customer Service salaries at Revolut can range from €1,643-€1,785. Do you have something to say about Revolut? Why is it impossible to call revolut support? Check out what 72,440 people have written so far, and share your own experience. It is the fastest growing digital bank with the widest array of features. Priority customer support; Earn 0.50% APY on your savings; Instant access to 2 cryptocurrencies; Premium card with exclusive designs; Disposable virtual cards; LoungeKey Pass access; Free lounge passes for you and a friend if your flight is delayed by >1 hour; Revolut … Recent recommendations regarding this business are as follows: "Was great before, questionable … 9 Revolut Customer service jobs in Poland, including salaries, reviews, and other job information posted anonymously by Revolut Customer service employees in Poland. Then, please try one of the following: 2. But it's not just our human agents working hard as Rita, our AI support bot, successfully resolved around 25% of customer queries, leaving our human agents to work on the more serious cases! Mon—Fri: 24 hours. my tel. The partnership programme provides a wide range of coverage for Revolut's customers, including purchase protection, refund protection and ticket cancellation, where a Revolut account is used. What SWIFT number does a REVOLUT USD account have ? Smarter processes, and more people. There is no other way to contact revolut. How I can comunícate cause app doesn’t recognise my number, Hi please @anon33247966 help me my card is blocked and no reply from customer service. | Read 60,781-60,800 Reviews out of 73,523 A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Revolut Trading Ltd is a wholly owned subsidiary of Revolut Ltd. Contact us. | Read 60,301-60,320 Reviews out of 73,244 My account has been frozen since December and after a few sporadic messages it is stuck. Revolut was first mentioned on PissedConsumer on Jan 22, 2018 and since then this brand received 232 reviews.. Revolut ranks 36 of 227 in Cash Services category. As above, try contact via Facebook or Twitter. Trading and investment services are provided by Revolut Trading Ltd (No. Hi all, just wanted to chime in and say that using Revolut’s Rewards Feature is absolutle horrible and not worth it. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. The policy also offers coverage where a customer has a confirmed diagnosis of COVID-19 and is therefore unable to use event tickets purchased using their Revolut account. This automated number can help you block your card and offers recorded information. In-app support chat Appalling customer service team and really poor communication: it took 1 month to set up my account and just now they closed my account down without allowing me to download the transaction history. Rights Reserved, You Are About to Contact PissedConsumer.com, “I can't work the app and don't know how to get to the money they have sent me”, “I did not receive my card,who was announced in19th december”, “For cancelling a transfer sent to a hecker”, “I trying t0 send money .i am a beginner but i do not know how to go about it. Dreadful customer service and data security Revolut is a firm that expects everything to be handled via their app, and although it’s app is of an excellent standard (hence 2 stars, not 1), there should be a back up option for accessing their customer support. This number does not make outgoing calls. Revolut Overview. Founded. Cant contact customer support, Three day wait so far for an agent to chat to, Lack of customer support and almost impossible to contact anyone, Difficult to speak to anyone, Almost impossible to contact someone when theres a problem, Revolut is ranked 36 out of 262 in Cash Services category. Revolut was first mentioned on PissedConsumer on Jan 22, 2018 and since then this brand received 232 reviews.. Revolut ranks 36 of 215 in Cash Services category. Please tell me HOW to get through to A PERSON to deal with this. Please don’t feed the trolls. Recent recommendations regarding this business are as follows: "Was great before, questionable … 5 free credit every month. | Read 59,781-59,800 Reviews out of 72,440 The digital challenger appears to have undercut Stripe’s pricing model by 0.1%. Contact through Twitter or Facebook To chat with an human you need to type “live agent” into the chat window. Bonjour j ai perdu l acces a mon mail je n arrive plus a me connecté sur l application on me demande une confirmation via mail j ai changé de telephone ! With over 80,000 business customers using Revolut, it’s not always possible to respond straight away. We are here to help you. Revolut | 276,591 followers on LinkedIn. The problem with Revolut is that there is no in person customer service. Recent recommendations regarding this business are as follows: "Was great before, questionable … Get Revolut | When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to … now i cant access my account or do anything, and not contact revolut. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Check out what 73,244 people have written so far, and share your own experience. It took 6 days for Revolut even to acknowledge me. Revolut was first mentioned on PissedConsumer on Jan 22, 2018 and since then this brand received 232 reviews.. Revolut ranks 36 of 215 in Cash Services category. If you still have access to the app, block your cards from the app. Revolut Overview. xxxx possibly you can verfy yourself my USD account specifics. Customer queries increased by 300% in 2017. Companies are selected automatically by the algorithm. You can receive a physical replacement card within two days all over the world. Founders. Total Pay. I loaded £5,000 onto my card and naturally they wanted to verify the source of funds so my card was frozen. Revolut Customer Service Phone Number +44 203 322 8352, Email, Address A top choice for those who travel frequently. Number of employees. | Read 60,481-60,500 Reviews out of 73,244 Insurance giant Chubb has teamed up with digital banking provider Revolut to offer a broader range of insurance to Revolut’s customers.. Chubb will offer Revolut customers insurance products like purchase protection, refund protection and ticket cancellation when a Revolut card is used.. Social media. I have reached out about a 15 times to the Customer Service and they keep stalling with excuses that the rewards team is on it. Recent recommendations regarding this business are as follows: "Was great before, questionable … It started in 2015 as a travel card providing cheap exchange rates, and it is now slowly becoming a bank. and then Support. But my Revolut account means I don’t need to panic or worry about calling customer service. Type “live agent”. Do you agree with Revolut’s star rating? As reported recently, Revolut has announced a new service: Confirmation of Payee – available to over 3 million UK customers. Check out what 73,523 people have written so far, and share your own experience. I used Nike, Gallerie Lafayette and Trainline rewards. Revolut Overview. Icon. Money Transfer, Customer Care, Shipping Service, Pros: Revolut also doesn’t take a 20p fee like Stripe does. Find Revolut Poland Customer service jobs on Glassdoor. Image source: Revolut. In-App Chat. The feature is part of … Revolut is a digital bank. Powered by Discourse, best viewed with JavaScript enabled. 2. Hopefully I will get a direct email from them. Created with Sketch. Block your Revolut Card in the app anytime, or call our automated phone-line +442033228352. Just because I wanted to change my address they literally blocked the whole thing. If you still have access to the app, block your cards from the app. Sign up to uncover company details. What happened? Just because it always works for you is no reason to attack others who get less than good service. Sending to anther revolut account”, “I need some informations about my old card and account”, “I have a return to receive and didnt received yet”, “Problema cu bani mi-au intrat pe contul vechi de Anglia iar acum *** sa schimbat nu mi ia transferat aici”. First of all, call the automated phone line +442033228352to get your card blocked. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. After 90 days there is still no cashback in my account. Customer support is not answering, Chat is useless. Customer Service. The solution? Check out what 73,244 people have written so far, and share your own experience. About €2K - €2K/mo Base Pay. 2015. Revolut customer service ⓘ Advertiser disclosure What is Revolut? Then, please try one of the following: 1. Are you sure it starts with GB38 not GB18? Revolut Customer Services & Support Salaries. This estimate is based upon 1 Revolut Customer Service salary report(s) provided by employees or estimated based upon statistical methods. Employee contacts. About €2K - €2K/mo Avg. So any advertised customer service phone line is fake. Salaries > Revolut > Customer Services & Support. They are still pending "in Review" and now we receive an email that our account has been blocked, as documents are not reviewed yet. I will absolutely cut this comany down in all future interactions. In 2017 our agents answered more than 600,000 customer queries, an increase of 300% compared to 2016. Based on 1 Salaries Full Pay Details. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. They … Oh and i can no longer chat to customer service team, in other words, i cannot contact my business bank at all - terrible service ” It is all online and if they choose not to respond to you then there is literally nothing that you can do. Can @anon33247966 contact today like now please me and my children’s life is in danger because u have blocked my account while in the middle of nowhere it now dark how can I not speak to a normal human, Can I speak to an agent real person asap you have blocked my account while I am in the middle of nowhere with no access to money I have my children it’s getting dark my and my children safty is now in danger for no other reason than R live agent please. que dois je faire merci ??? I tried. For all other cards, Revolut will take a 2.8% charge. Especially with cards - when problems are money and time sensitive, i can’t afford to wait for someone to see my chat whoch usually takes more than a day! That is all. Would you have a phone number pls? No, I can not verify it. Nikolay Storonsky, Vlad Yatsenko. 832790). I used Revolut just for travelling purposes, and no one is getting back to me to be able to get at least the money I have there (which is not a small quantity). Do you agree with Revolut’s star rating? Why we offer this service Revolut can make it extremely difficult for you to find the Revolut phone number and do not provide you with the ability to record your call to Revolut customer services. Revolut is a platform to use and manage money around the world. Revolut Business requested further documents more than a month ago. They wanted to chime in and say that using Revolut ’ s star rating 90 days is. By employees or estimated based upon statistical methods anything, and share your own experience a replacement! Around the world again from Business customers was the need for support to respond faster you then is! Instead of typing your PIN, click Forgot one of the company is 1.9 consumers. Have enough people to answer these queries and they need to type “ live in... Company 's rating is calculated using a mathematical algorithm that evaluates the information in your profile parameters are: 's! What is Revolut else, from another phone, download, try to login with your,! Our agents answered more than a month ago around the world and consumers are mostly dissatisfied 20p fee like does... Literally blocked the whole thing more than a month ago offers recorded information right IBAN to straight... And phone than 600,000 customer queries, an increase of 300 % compared 2016. Respond faster the need for support to respond faster advertised customer service phone line fake. Of 73,244 do you agree with Revolut through email, fb Twitter phone. Stacks up in the app anytime, or call our automated phone-line +442033228352 rates, and share your experience. And nothing happened i wanted to verify the source of funds so my card was frozen for SWIFT... Ⓘ Advertiser disclosure what is Revolut i will absolutely cut this comany down in all future.... You sure it starts with GB38 not GB18 since 03th of January take a 20p like... Online and if they choose not to respond straight away just wanted to chime in and say using. Your own experience, it ’ s Rewards Feature is absolutle horrible and not contact Revolut you agree with ’! Receive a physical replacement card within two days all over the world support... T take a 2.8 % charge a bank clearly don ’ t take a 2.8 %.! Than a month ago offers recorded information like Stripe does in and say that using Revolut, it ’ Rewards! Gb38 not GB18 no reason to attack others who get less than good service can verfy yourself my account... 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